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If you have any difficulty purchasing your card, please call our customer service team on:

Tel: 020 7449 2411

 
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The Getabout London cards purchased on line are non-refundable and non-returnable and for use within the period specified on the card, normally 3 or 12 months unless otherwise stated. The card may only be used by the signed cardholder and in his/her presence the cardholder's companion, where the relevant discount applies.

All the venues and services listed on this website are bound by contract with Getabout London. The offers and discounts that appear on the website have been contractually agreed. Getabout London is not liable in the case of errors.

Discounts and offers are subject to availability. Certain discounts may not be available during bank holidays, key events and similar, please check directly with the venue. Certain Getabout London discounts may not be valid in conjunction with existing discounts and offers. Discounts and conditions may change without prior notice. In the case of hotel and accommodation discounts, reservations must be made with the venue directly.

All reasonable care has been taken to ensure that only reputable venues are listed in the discount scheme. In the event of sub standards in the areas of service, quality of merchandise or health and safety, Getabout London shall not be liable. Any claims or complaints appertaining to a certain venue must be made to the venue concerned.

In the event that a venue or service refuses to honour a discount or offer, contrary to the terms specified in the Getabout London contract, with no good cause or reason, Getabout London shall not be held responsible. Where this refusal is unreasonable and/or in breach of contract, Getabout London will endeavour to ensure that all future discounts and offers at that venue be honoured.

Getabout London cardholders acknowledge and accept that any venue visited is done so voluntarily and entirely at their own risk.

Getabout London cannot be held responsible for the conditions of the venues and services or third party acts or omissions at any venue or service.

Getabout London has made all reasonable endeavours to ensure that information contained on this website is accurate in content. Getabout London shall not liable for any expense, loss, damage or similar, in whole or part, relating to such information and the use of such information by the cardholder is done at his/her own risk. Information and opinions expressed on this website are not necessarily the opinions of Getabout London.

Payments may be made by Credit Card either on-line (via WorldPay secure server), or by fax, phone or mail. (WorldPay is a member of the The Royal Bank of Scotland Group of Companies. See section WorldPay for more details). Getabout London accepts the following credit cards: Visa, Mastercard, Visa Delta. Debit cards are also accepted under the same terms, accepted debit cards are Switch, Solo, Laser.

Cards may be purchased by cheque, using the printable order form, making your cheque payable to "Getabout London". Please allow 5-7 business days for cheques to clear.

We reserve the right to alter the Terms and Conditions from time to time, but this right shall not affect the existing Terms and Conditions accepted by you upon making a purchase.

All orders are dispatched within 24 hours of receipt of order (and/or clearance of cheque where applicable). Delivery times correspond to those set out in the guidelines of the appointed carrier. Getabout London does not guarantee specified delivery times and does not accept any liability in the event of late delivery. Deliveries to hotels or third party premises are at the request and sole responsibility of the client.

In the event of loss of a card, a P.O. Box address is provided for lost cards to be returned to. If the card is returned, we will forward this on to you, if not cards may only be reissued with additional payment.

Copyright 2004 Getabout London. Getabout London is part of The Getabout Co. Ltd

All material in this website is copyright to Getabout London and The Getabout Co. Ltd. No part of this website may be reproduced unless authorised by Getabout London.
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